Cheap Party Supplies

The cheapest place to shop for your child's party supplies is online, we have a great selection of children's party supplies,based here in the UK. Our party products are cheap!  All parties supplies are sold under RRP and we have put together some of the cheapest birthday party packages you will find online.  Having a big birthday party? We also offer bulk discounts, see individual products for details or call us, we are here to help Monday to Friday 10am until 5pm 01277 224622.  Our standard shipping costs are under £5 using a completely trackable delivery system see full details below! You can even choose a courier delivery option for your party supplies that will give you an hour delivery time so no waiting in all day for your party supplies.

Mainland UK Deliveries

Depending on the delivery option you have selected -  

Platinum Service - Saturday delivery, Courier Service, UK Mainland Only, includes email of tracking information sent on dispatch, our courier service has an excellent system whereby you can log into their website on the morning of your delivery and they will be able to give you a timed 1 hour delivery slot - you don't have to stay home all morning!  Deliveries made between 8am and 12 noon

Gold Service - Next available delivery date as shown in checkout, Courier service, includes email of tracking information sent on dispatch, our courier service has an excellent system whereby you can log into their website on the morning of your delivery and they will be able to give you a timed 1 hour delivery slot - you don't have to stay home all day!  Deliveries made between 8am and 6pm

Silver Service - Delivery date as shown in checkout, dispatch email sent advising delivery day. Deliveries made between 8am and 6pm

Bronze Service - Delivery date  as shown in checkout, dispatch email sent advising tracking information. 
All our delivery services give you a date you can expect your delivery by - during busy periods deliveries may be made upto 6pm on that date, so be careful when choosing your option.

If you are unsure what the best option is for you then please call us on 01277 224622 and we'll be happy to advise. 

You can login to your account with us using your email address and password, you can view your order and track its progress through processing, sent to warehouse for picking, dispatched on its way etc. 

Overseas Deliveries

Overseas, UK islands and highlands, shipping rates are calculated based upon the volumetric size of your parcel.  Once in checkout the website will give you an estimated shipping charge, if the cost is less or more than you have paid we will e mail you accordingly.  Please call customer services on 01277 224622 for delivery schedules - we recommend to always leave at least 4 weeks for delivery as delays in customs can happen and these are beyond our control.  On the rare occasion you are not happy with your order you must contact us either in writing to Fun in a box, 8 Hurstwood Avenue, Brentwood, Essex. CM15 9HT or via email at cs@funpartysupplies.co.uk in the 1st instance for further information. We do not offer refunds on any P & P costs incurred and any return costs including UK customs charges must be covered by you. 

Why are the delivery dates sometimes long?

Delivery dates are dependent on stock availability, and the volume of orders going through our warehouse.  We also operate many of our team on term time only contracts to help with childcare etc and you may find during school holidays our delivery times may seem longer than usual.  We show an honest delivery time so you can choose a delivery option to suit your party.

How Is My Parcel Shipped?

We use Royal Mail, or Interlink Express Couriers to send our party parcels, the method of dispatch depends on the size and weight of your parcel and the most efficient dispatch method to use.  All of our parcels will require a signature upon receipt, there is an option in checkout to change the delivery address if you are not at  your billing address during the day. 

Most deliveries are made between 8am and 6pm.  Special instructions asking for the parcel to be left where a signature cannot be obtained such as - leave on step, by bins or in playhouse cannot be passed onto our delivery partners, but you can change the shipping address to maybe work or a friend or relative who will be available to sign.

What happens If I'm Not Home For My Delivery?

You will receive a card through your door explaining what to do next. Please make sure you contact the carrier within 5 days, or your parcel will be returned to us, this will incur a returns fee, restocking fees and a further delivery charge if you still require the item.  Remember you can change the shipping address in checkout to a works address or friend or neighbours if that helps. 

We cannot add special instructions such as - leave behind gate, under recycling bins or leave on step - we can only pass on special instructions that will enable our delivery partners to gain a signature - leave with neighbours is a good one!  The driver will then pop a card through your door showing you where your parcel is.

What happens if I change my mind and my parcel has been shipped?

You are welcome to change your mind about your purchase, and as long as the items are resale able, unopened or unused (there are some restrictions though - Please see our returns policy on our website for full details -  we will gladly refund their value to your method of payment.  However is your parcel has been shipped and refused you will be charged for the shipping and return costs. 

If you wish to return your items yourself we recommend you use a trackable system such as the Post Office Recorded Services so you can trace your parcel.  We cannot be held responsible for goods which do not arrive back safely with us.   Returns must be made within 7 days of receipt.

My Parcel Hasn't Arrived?

Please check with neighbours, incase they have kindly taken in your delivery, occasionally parcels can be damaged or lost in transit - please inform us as soon as possible so we have the opportunity to investigate and if necessary arrange another order to be sent so there's no tears at your party!

There's something missing in my parcel?

If there are any discrepancies or missing items on your delivery we must be notified within 3 working days from the date received by calling 01277 224622 or emailing us cs@funpartysupplies.co.uk

Security Online

We process our credit card payments via PROTX/SAGE and PAYPAL. We employ extra security on all our credit card payments called 3D Secure (the online equivalent of Chip & Pin technology) - please ensure you are aware of all the relevant passwords for your card.  Fun in a box limited never receive your credit card details in full.  Once in checkout our website is fully secure. If you wish to pay over the telephone please do give us a call and we will happily process your card for you, however we do prefer you to place orders online for extra security of 3D secure. You will not loose the contents of your shopping cart if you have created an full account with us and the process should not take longer than a few minutes.

Returns